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From Missed Call to Booked Client: What Actually Needs to Happen in the First Five Minutes

Follow Up
December 10, 2025

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Wil Kirwan is a HighLevel Certified Admin and founder of Times 20 Consulting, a HighLevel-focused marketing agency serving service businesses across the U.S. He's also President of the Austin HighLevel Local Chapter, where he shares his knowledge with agency owners on automation, CRM strategy, and lead conversion systems. He's built Systems in Highlevel for multiple Million+ Follower Content creators.

Wil Kirwan

Wil Kirwan is a HighLevel Certified Admin and founder of Times 20 Consulting, a HighLevel-focused marketing agency serving service businesses across the U.S. He's also President of the Austin HighLevel Local Chapter, where he shares his knowledge with agency owners on automation, CRM strategy, and lead conversion systems. He's built Systems in Highlevel for multiple Million+ Follower Content creators.

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